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GablePath Follow-Up · Residential HVAC

Give unsold replacement estimates another conversation.

We follow up in your company’s name with email and consented texts, handle routine replies, and book callbacks for your comfort advisor. You get an outcome log and a weekly report showing what happened against a control group.

Request a free fit check →See a fictional example ↗

$500 · 30-day pilot · setup waived · no automatic renewal

For your next conversation

Your advisor closes the sale. We keep the conversation moving.

Built for independent residential HVAC companies with around 5–20 technicians and 30+ replacement estimates a month. An unanswered quote may mean a question, a change of plans, or a homeowner who needs more time. We help you find out.

We work alongside ServiceTitan, Housecall Pro, Jobber, FieldEdge or a spreadsheet export. We check fields and access before agreeing the scope; no CRM migration or built-in integration is assumed.

Managed, with human supervision

A clear next step for each estimate.

  • Personalized email and texts where documented consent allows
  • Routine replies handled using your approved information
  • Callbacks booked for your comfort advisor
  • Outcomes logged and a report every week
  • Pricing, financing and technical answers approved by your team

Automation helps draft and classify replies. A human supervises, reviews exceptions and escalates sensitive questions. Monitoring hours and escalation coverage are agreed before launch.

How it works

Agree the process. Test the added value.

  1. Check fit and permissions. Review your estimate source, usual follow-up, consent evidence, suppression lists and advisor availability. Agree the pilot cap, sale definition and observation window.
  2. Approve before sending. You approve sender identity, templates, timing and escalation rules. Sender readiness, consent, opt-outs and test cases must be checked before your written go-ahead.
  3. Split households at random. About 80% receive our added follow-up plus your usual process. About 20% form the control and keep your usual process. Assignment is random and fixed before outreach. Every quote for a household stays in the same group.
  4. Follow up and handle replies. A five-touch sequence adapts to approved channels. Any reply pauses the sequence for review. A booking, sale, loss, expiry or opt-out stops further sequence messages.
  5. Report what the comparison shows. Weekly reports show counts, replies, callbacks, sales and lost reasons in each arm. We compare close rates over equal windows and disclose missing data and uncertainty. We also pool results across clients because one contractor’s pilot is usually too small for a reliable answer alone. Pooled estimates are labelled separately from each client’s own numbers, including negative or inconclusive results.

Not every sale in the follow-up group is an extra sale. Small samples or a longer sales cycle can leave the pilot inconclusive.

Read the sequence and sample report ↗

Pricing · USD

Start with a measured pilot.

30-day pilot

$500 total

Setup waived for the pilot. Volume cap and enrollment dates agreed before signing.

No automatic conversion to a monthly plan.

Request the $500 pilot fit check →

Up to 50 new estimates / month

$1,000 / month

Plus $500 setup when starting ongoing service, including after a pilot.

Month-to-month.

Up to 100 new estimates / month

$1,500 / month

Plus $500 setup when starting ongoing service, including after a pilot.

Month-to-month.

Agree how estimates are counted, whether control estimates count, cancellation terms, taxes and any third-party costs before signing. No unapproved overages or automatic tier changes.

Explore the ROI assumptions ↗

Read the draft pilot, monthly and SMS terms. Terms are pending attorney review. A fit check does not book service or authorize sending.

Permission comes first

Your name on every message.

Texts go only to homeowners with documented consent naming your company. We use approved local-time send windows, hold SMS when the time zone is unknown, and honor STOP and other reasonable opt-outs across channels.

Proposed hours are 9 a.m.–6 p.m. recipient local time on approved days, subject to stricter restrictions. No Sundays or federal holidays. Email carries your company’s identity, postal address and an unsubscribe route.

Your team stays in control

Approved answers. Clear handoffs.

Your team approves pricing, financing, equipment information and technical answers. We do not negotiate discounts, invent offers or promise installation availability.

We agree the data, sender access, response coverage and escalation contact before launch. There is no promise of additional jobs or revenue.

Guides for HVAC owners

Build a follow-up process your team can use.

Practical sequences, copyable messages and a fair way to measure the added value.

Explore the costs and assumptions in the ROI calculator →

Who runs this

A small New Jersey company, with a name you can call.

GablePath Digital LLC is based in Pine Brook, New Jersey and was founded by Mark Restivo. You deal with the company directly, not a call center, and the pilot scope, approvals and reports are agreed with you in writing.

Reach us first

Ask before you send anything.

Questions about fit, consent or what a pilot would cover: email hello@gablepath.com or call (862) 432-1963. GablePath Follow-Up is new; there are no client results to show yet, which is why the pilot is built to measure its own value.

Questions before a fit check

Know what you’re testing.

01Who is this for?

Independent residential HVAC companies with roughly 5–20 technicians and 30 or more replacement estimates a month. We focus on eligible unsold replacement opportunities, rather than purchased leads or old-list reactivation.

02Do we need to change our CRM?

No. We work alongside ServiceTitan, Housecall Pro, Jobber, FieldEdge or a spreadsheet export. We confirm the available fields, consent records and access first. A native integration is not promised; an authorized export can be the starting point.

03Our CSR already follows up. What changes?

Keep your usual process in both groups. The pilot tests whether our added follow-up helps beyond what your team already does. If your current process works well, the result may show little or no added value.

04Who answers pricing and equipment questions?

We handle routine replies using approved information and book callbacks for your comfort advisor. Your team approves pricing, financing and technical answers. A human supervises the workflow and reviews exceptions; this is not 24/7 coverage.

05Can you text every homeowner who requested an estimate?

No. Texts require documented appropriate consent naming your company. Missing consent or an unknown time zone means no SMS. Every message identifies your company; local-time quiet hours apply, and STOP or another reasonable opt-out suppresses follow-up across channels.

06Will the pilot prove extra sales in 30 days?

It may not. About 80% of eligible households get our follow-up and about 20% are held back as a control group. Assignment is random and fixed before outreach. Because one contractor's pilot is usually too small for a reliable answer on its own, we also pool results across clients, and we report each client's own numbers with their uncertainty, including negative or inconclusive results. We compare groups over equal observation windows. No callbacks, sales or lift are guaranteed.

07What happens after the pilot?

There is no automatic conversion. If you choose ongoing service, it is month-to-month at $1,000/month for up to 50 new estimates or $1,500/month for up to 100, plus a one-time $500 setup fee when ongoing service starts, even after a pilot. Volume counting and cancellation terms are agreed before signing.

08Who owns the data?

You retain your customer and estimate data and client-specific records. We use them to deliver and measure your service, not resell leads. Access, subprocessors, export and deletion arrangements are agreed before launch.

Start with your own numbers

Get a free Unsold Estimate Audit.

A human reviews aggregate counts and dates and returns a one-page audit within 2 business days of confirming your place. Up to two audits a week. No homeowner data, payment or account access.

Request my free audit →

Free fit check

Tell us about your replacement estimates.

Share your company, contact details and current process. We’ll assess fit before any agreement or payment. No homeowner records or account access are needed here.

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Next: we review your answers and reply by email about fit. No payment is taken, and nothing is sent to homeowners. Prefer email? hello@gablepath.com — or call (862) 432-1963.

Call (862) 432-1963